vsjili Privacy Policy

01 Introduction

vsjili ("vsjili," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the vsjili online gaming platform at vsjili.app and any associated mobile applications or services (collectively, the "Platform"). This Privacy Policy ("Policy") describes how we handle personal information in connection with your use of the Platform.

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission ("NPC"). vsjili takes its obligations under Philippine data privacy law seriously and has implemented appropriate technical and organizational measures to safeguard your personal information.

This Policy should be read alongside vsjili's Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and vsjili.

02 Scope & Application

This Policy applies to all personal information collected by vsjili in connection with the Platform, including information collected from:

• Registered players and prospective players who visit the Platform;
• Individuals who contact vsjili's customer support team;
• Individuals who participate in vsjili promotions, surveys, or feedback programs;
• Visitors to the vsjili website, regardless of whether they hold a registered account.

This Policy does not apply to third-party websites, services, or platforms that may be linked to or from the vsjili Platform. vsjili is not responsible for the privacy practices of any third party, and we encourage you to review the privacy policies of any third-party services you access.

03 Personal Data We Collect

vsjili collects personal data that is necessary for the provision of our services, compliance with legal obligations, and the protection of our legitimate business interests. The categories of personal data we collect include:

04 How We Collect Your Data

vsjili collects personal data through the following channels:

• Direct Submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal request, contacting customer support, or participating in a promotion.
• Automated Technologies: Data collected automatically when you access the Platform, including cookies, web beacons, log files, and similar tracking technologies that record your device information, IP address, browsing behavior, and session activity.
• Third-Party Sources: Information received from identity verification service providers, payment processors (such as GCash and Maya), fraud prevention agencies, and regulatory bodies where permitted by applicable law.
• Public Sources: Publicly available information used to verify your identity or assess risk, such as records from government databases or credit reference agencies, where lawfully accessible.

05 How We Use Your Personal Data

vsjili uses your personal data only for legitimate, specified purposes. The primary ways in which we use your information include:

• Account Management: Creating and maintaining your vsjili player account, verifying your identity and age (21+ requirement), and managing your account preferences and settings.
• Service Delivery: Providing access to games, processing deposits and withdrawals, crediting bonuses, and delivering all other Platform features and services.
• Legal & Regulatory Compliance: Meeting our obligations under the Data Privacy Act of 2012, the Anti-Money Laundering Act (AMLA), PAGCOR regulations, and other applicable Philippine laws — including filing mandatory reports with the Anti-Money Laundering Council (AMLC) where required.
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, money laundering, unauthorized account access, and other security threats to the Platform and its players.
• Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling behavior, administering self-exclusion requests, and enforcing deposit and session limits set by players.
• Customer Support: Responding to your inquiries, resolving disputes, and providing technical assistance.
• Communications: Sending you account-related notifications, security alerts, and — where you have given consent — promotional communications about vsjili offers and new features.
• Platform Improvement: Analyzing aggregated usage data to improve the performance, design, and content of the vsjili Platform.

06 Legal Basis for Processing

Under the Data Privacy Act of 2012, vsjili processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to operate your player account and deliver the services described in our Terms & Conditions.
• Legal Obligation: Processing necessary to comply with applicable Philippine laws, including KYC requirements, AML reporting obligations, and PAGCOR regulatory requirements.
• Legitimate Interests: Processing carried out for vsjili's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights and freedoms.
• Consent: Where we rely on your consent — for example, for sending marketing communications — you have the right to withdraw that consent at any time by contacting our support team or updating your account preferences.

07 Data Sharing & Disclosure

vsjili does not sell your personal data to third parties. We may share your information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your financial transactions.
• Identity Verification Providers: Third-party KYC and identity verification service providers engaged to assist with age and identity checks.
• Game Providers: Software providers whose games are hosted on the vsjili Platform may receive limited technical data necessary for game operation and RNG certification.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulatory mandate.
• Law Enforcement: Philippine law enforcement agencies where disclosure is required by a valid court order, subpoena, or other lawful process.
• Service Providers: IT infrastructure providers, cloud hosting services, cybersecurity firms, and customer support platforms engaged by vsjili to operate the Platform, all of whom are bound by confidentiality obligations.

08 Data Retention

vsjili retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Active Account Data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLA record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required under the Anti-Money Laundering Act.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Support Communications: Customer support records are retained for up to three (3) years from the date of the last interaction.
• Marketing Consent Records: Records of your marketing preferences and consent are retained for as long as your account is active and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with vsjili's data disposal procedures.

09 Security Measures

vsjili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and the vsjili Platform is encrypted using industry-standard Transport Layer Security (TLS) protocols. Sensitive data at rest is encrypted using AES-256 or equivalent standards.
• Access Controls: Access to personal data is restricted to authorized vsjili personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Two-Factor Authentication: vsjili offers two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorized access.
• Penetration Testing: The Platform undergoes regular security assessments and penetration testing by qualified cybersecurity professionals.
• Incident Response: vsjili maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

10 Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by vsjili:

• Right to Be Informed: The right to be informed about how your personal data is collected, used, and processed — which is the primary purpose of this Policy.
• Right of Access: The right to request a copy of the personal data vsjili holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact vsjili's Data Protection Officer using the contact details provided in Section 15 of this Policy. We will respond to all verified requests within fifteen (15) business days, in accordance with NPC guidelines.

11 Cookies & Tracking Technologies

The vsjili Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze Platform usage. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences, such as language settings and game display options, to provide a more personalized experience.
• Analytics Cookies: Collect aggregated, anonymized data about how players use the Platform — such as which pages are visited most frequently — to help us improve the Platform's performance and content.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the vsjili Platform. For more information on managing cookies, refer to your browser's help documentation.

12 Minors & Age Policy

The vsjili Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law and PAGCOR regulations governing casino-style online gambling. vsjili does not knowingly collect personal data from individuals under the age of 21.

If vsjili becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the vsjili Platform, please contact our support team immediately.

13 Cross-Border Data Transfers

In the course of operating the vsjili Platform, your personal data may be transferred to, stored in, or processed in countries outside the Republic of the Philippines — for example, where our cloud infrastructure providers or game software partners are located.

Where such transfers occur, vsjili ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and NPC guidelines. These safeguards may include contractual clauses that impose data protection obligations on the receiving party equivalent to those applicable in the Philippines.

By using the vsjili Platform, you acknowledge and consent to the transfer of your personal data to other countries as described in this Policy, subject to the safeguards outlined above.

14 Policy Updates & Amendments

vsjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email or by posting a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the vsjili Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed of how we protect your personal data.

15 Contact Us & Data Protection Officer

vsjili has appointed a Data Protection Officer ("DPO") responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact us using the details below.

Data Protection Officer — vsjili
Email: [email protected]

(The email address above is displayed as plain text only and is not a clickable link.)

For general support inquiries unrelated to data privacy, please contact our customer support team at [email protected].

If you are not satisfied with our response to a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through their official channels.